Careers - Current Positions Available


Customer Service Manager - Kingsgrove, NSW

We are seeking a full time Customer Service Manager, currently based at our Kingsgrove head office, NSW.

You will be responsible for ensuring a high standard of customer service is provided to our online and education customers and possess excellent communication skills with the ability to work in a team environment.

Key Responsibilities:

  • To oversee the everyday running of all Customer Service activities, including training and coaching staff to provide exceptional customer service
  • Provide an escalation point for escalated calls and customer complaints in a timely manner
  • Reporting
  • Rostering
  • Manage staff performance
  • Ensure all staff abide by all company policies and procedures, including Work Health and Safety
  • Relationship management of customers, sales representatives and our warehouse team

Skills and Experience:

Experience in a customer service management position either in a retail or call centre environment
Experience in the art & craft industry would be preferred but not essential
High level of computer skills
Excellent communication skills
Problem solving skills
Please email your resume (references essential) and a cover letter to jobs@eckersleys.com.au

 

Sales Assistant Positions - All Stores

Each of our Store Managers are responsible for hiring casual sales assistants so please check with your local store to enquire if there are any positions available. Store locations.


Student Work Experience - All Stores

Some Eckersley’s stores are able to take on work experience placements for high school students; however this depends on the Store Manager’s capacity to facilitate the supervision and training of a student, this varies from store to store and at different times of the year. Please check with your local store to enquire if they can facilitate your work experience placement. Store locations.

Casual Storeperson Position - St. Mary's

Eckersley's are currently seeking an experienced storeperson whose main role will be to assist the Warehouse Manager with their day to day operations.

Monday to Friday shifts
On-site parking

Key Responsibilities:

Picking, packing and wrapping orders
Receiving and dispatch
Computer use

Skills & Experience:

  • Experience in forklift use is preferred but not essential
  • Inventory control experience
  • Computer skills
  • Excellent communication skills
  • Able to competently complete, receive and dispatch, load and unload goods

Please email your resume to Warehouse Manager David Finch david.finch@eckersleys.com.au

Phone: 1800 701 602 | Fax: 1800 662 326


Full Time Assistant Manager – Oxford St, Sydney NSW

The Eckersley's group is seeking a Full-time Assistant Manager for our Oxford St store in in Darlinghurst, Sydney.
The successful applicant must possess sales experience and have a positive 'can-do' attitude. Experience in the art & craft industry would be preferred but not essential.
It is important that you see this job as a career opportunity, and have the ambition to gain promotion within the company.

As the Assistant Manager you will provide support to the store manager in the day to day running of the store. You will help motivate and mentor a small team to provide exceptional customer service. When the store manager is on leave you will be responsible for the day to day running of the store.

Working with one of Australia's largest art and craft retailers, you will receive a competitive salary and staff discounts.
References essential.

Email Resume and Cover letter to: jobs@eckersleys.com.au
Please ensure you include the Job Title and location in the Subject heading of your email.