Careers - Current Positions Available

Customer Service Officer – Kingsgrove, NSW

We are seeking a full time Customer Service Officer, located in Kingsgrove, NSW. Full time position, immediate start.

You will be responsible for ensuring a high standard of customer service is provided to our online and education customers and possess excellent communication skills with the ability to work in a team environment.

Key Responsibilities:

  • To provide assistance in the everyday running of the Customer Service department, including training and coaching staff to provide exceptional customer service
  • Provide an escalation point for escalated calls and customer complaints in a timely manner
  • Reporting – KPI’s and other adhoc reports
  • Help the Customer Service Manager to manage staff
  • Ensure all staff abide by all company policies and procedures, including Work Health and Safety
  • Relationship management of customers, sales representatives and our warehouse team

Skills and Experience:

  • Experience in a customer service position either in a retail or call centre environment
  • Experience in the art & craft industry would be preferred.
  • High level of computer skills - MS EXCEL, MS WORD, OUTLOOK
  • Excellent communication skills
  • Problem solving skills

Please note that this a hands on role and requires a person who is a fast learner and has the ability to meet deadlines.

Please email your resume (references essential) and a cover letter to

Sales Assistant Positions - All Stores

Each of our Store Managers are responsible for hiring casual sales assistants so please check with your local store to enquire if there are any positions available. Store locations.

Casual Storeperson Position - St. Mary's

Eckersley's are currently seeking an experienced storeperson whose main role will be to assist the Warehouse Manager with their day to day operations.

Monday to Friday shifts
On-site parking

Key Responsibilities:

Picking, packing and wrapping orders
Receiving and dispatch
Computer use

Skills & Experience:

  • Experience in forklift use is preferred but not essential
  • Inventory control experience
  • Computer skills
  • Excellent communication skills
  • Able to competently complete, receive and dispatch, load and unload goods

Please email your resume to Warehouse Manager David Finch

Phone: 1800 701 602 | Fax: 1800 662 326

Student Work Experience - All Stores

Some Eckersley’s stores are able to take on work experience placements for high school students; however this depends on the Store Manager’s capacity to facilitate the supervision and training of a student, this varies from store to store and at different times of the year. Please check with your local store to enquire if they can facilitate your work experience placement. Store locations.