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Creative Kids Terms & Conditions

Orders placed on the Eckersley's Art & Craft website for Creative Kids Kits and access to the Creative Kids Online Classroom, are subject to the following Terms & Conditions. Eckersley's Art & Craft reserves the right to make adjustments to these Terms & Conditions at any time.

Creative Kids NSW Voucher Expiry

The 2021 Creative Kids NSW Vouchers will expire on December 31st 2021. Any orders placed after 11.59pm on December 31st 2021 using the 2021 Creative Kids Vouchers will be cancelled.

To ensure your 2021 Creative Kids NSW Voucher is redeemed prior to expiry on 11.59pm 31st December, please place your order before 1pm AEST 31st December.

Orders placed after this time may not be processed before your voucher expires due to Public Holidays and weekend shutdown. You will be notified by our Customer Service Team if your voucher was not redeemed prior to expiry.

Creative Kids Online Classes

Access to our Creative Kids Online Classroom will be provided via email from our Customer Service Team once payment is received in full. It is the responsibility of the purchaser to have appropriate access via the internet to be able to access and complete the online class.

All online classes are supplied in an online environment and are available for viewing online on the Eckersley’s Art & Craft website and cannot be downloaded. The content of the online workshops, including copyright and all other such intellectual property rights contained therein, remain the property of Eckersley’s Art & Craft.

Creative Kids Vouchers

By supplying a Creative Kids NSW Voucher for payment, you are authorising Eckersley’s Art & Craft to process the cost of your order from your Creative Kids NSW Voucher with Service NSW.  It is your responsibility to ensure the details of the Creative Kids NSW Voucher you provide when placing your order are correct, to ensure we can redeem your voucher with Service NSW.

Once your Creative Kids Voucher has been processed with Service NSW, you will be sent a confirmation email by our Customer Service Team, which will include access to the Creative Kids Online Classroom. Your Creative Kids Kit order will then be processed by our warehouse and shipped to your nominated delivery address.

We are unable to process orders until we receive validation of your voucher from Service NSW.

Once Creative Kids Vouchers are processed with Service NSW refunds are not available.

Creative Kids Kits

At Eckersley’s Art & Craft we endeavour to supply the Creative Kids Kits as per contents listed on our website. However, due to product availability we may have to supply an alternate product on occasion. If an alternate product is required, our Customer Service Team will notify you prior to shipping.

Eckersley’s Art & Craft aim to source quality products from our trusted suppliers for our customers to use to complete the Creative Kids Online Classes. Eckersley’s Art & Craft is not the manufacturer of these products and all claims, queries and replacements of parts will be forwarded onto to the manufacturer to rectify.

On purchasing an Eckersley’s Art & Craft Creative Kids Kit, you agree that the use of any materials supplied are used at your own risk.

Privacy Policy

Please click here to view our Privacy Policy.

Terms of Use

Use of the Eckersley's Art & Craft website is subject to these Terms of Use.