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Shipping Poilcy
Delivery Standard postage rate is $9.95 nationwide. We use Australia Post eParcel and Star Track Express services.
Additional freight cost will be incurred when selecting the following:
- Express postage
- Shipping Bulky Items
- Shipping to remote regional areas.
Please contact our online customer service customerservice@eckersleys.com.au for a quote.
Delivery Time:
We use Australia Post for our standard and express deliveries:
- Standard - 3 to 5 working days
- Express - overnight to 3 working days
We use Star Track for all bulky items:
- Bulky - 3 to 5 working days
Bulky Items
Additional delivery fees apply to bulky items as they require extra handling and may take longer to transport because of their weight and size. Please contact our online customer service on customerservice@eckersleys.com.au for a shipping quote or we will contact you with a shipping quote once we receive your order.
To check if an item is bulky, please look for the bulky item symbol on the item’s description page.
Service Availability
Delivery is available to all states in Australia: NSW, ACT, VIC, QLD, SA, WA, NT and TAS Metro and Regional areas.
Delivering your goods
A signature is required for all deliveries. Please ensure that you or someone authorised is present to accept delivery.
Standard & Express parcels through eParcel:
In the event that no one is available to accept the delivery, the courier will leave a card in your letterbox with details to arrange pick-up at your local Australia Post Retail outlet.
Bulky items through Star Track:
In the event that no one is available to accept the delivery, the courier will leave a card in your letterbox with details to arrange pick-up at your local Star Track depot or you may contact customerservice@eckersleys.com.au to organise redelivery at your cost.
