Careers

Sales Representative – QLD

The Eckersley's group is seeking a Full-time Sales Representative for our QLD Division. Our QLD Division office is located in Woodridge, QLD.

Role & Objective

• To sell products, goods and services to education, trade and corporate customers
• To work with customers to find what they want, create solutions and ensure a smooth sales process
• Find new sales leads and convert them into customers
• Manage current customer relationship and look to increase sales from these customers

Budget Management

• Operate within given budgets/ targets and to maintain or exceed budget/ targets

Duties and Responsibilities

• To abide by all company policies and procedures relative to Eckersley's sites, including WH&S Risk Management and Injury Management
• Meet sales goals and objectives assigned by the Operations Manager through interaction and building relationships with existing and potential customers
• Monitor, maintain and identify opportunities for increased sales from established customer accounts including resolving issues in a timely manner
• Identify potential customers and their needs to expand customer sales base by bringing in new customers
• To promote the Group's and Preferred Supplier products as a priority when interacting with customers
• Preparing a variety of sales reports that include field activity, customer contact and potential targets
• Communicating new service and product opportunities, feedback, special developments, or information collected during field activity to relative company staff
• Communicating with the Distribution Manager and Customer Service staff to ensure issues are resolved and daily targets are met
• Maintaining (and developing where required) existing product knowledge, sales materials and resources
• Preparing proposals, presentations
• Participating in marketing events like trade shows and seminars during and out of regular business hours
• Preparing and delivering workshops with the aim of an increase in sales or bringing in new customers
• Assisting in the execution of marketing activities including promotional flyers, Electronic Direct Mail (edm) and Catalogues
• Assisting in the developing and proofing of relevant Catalogues including proposing ideas and new products
• Ensure that you maintain a strong relationship with all key stakeholders including internal (stores, management, warehouse) and external stakeholders (Customers)
• Attend any training sessions as requested
• Have the ability to work proactively under pressure and deliver on deadlines
• Be punctual, and allow for flexible workday times in order to meet deadlines when necessary
• Travel regionally

Please email your resume and cover letter to jobs@eckersleys.com.au

Graphic Designer

We have an exciting opportunity for a talented Graphic Designer to join our team. In this role you will be responsible for designing marketing assets from concept to execution across all design elements, to support our promotional campaigns, such as email communications, store POS signage, brochures, website banners and more.

This is a part time position, working 4 days a week at our Head Office in Kingsgrove.

Key Responsibilities:

• Create eye-catching design concepts
• Rolling out creative across platforms (print & digital)
• Design promotional emails
• Create digital assets to support website and social media channels
• Create advertising and promotional material as required including but not limited to brochures, in-store POS and ticketing
• Produce print ready artwork in multiple formats
• Resizing product imagery for our website
• Ensure that all design material reflects Eckersley’s brand guidelines, brand values and personality

Required Skills & Experience:

• Degree qualification in graphic design or equivalent
• Have a minimum of 3 years in a graphic design role. Previous experience working in the Retail industry would be advantageous
• Understanding of design principles and best practices
• Mac experience – proficient in Adode Creative Cloud software applications (Including InDesign, Photoshop, Illustrator and Adobe Acrobat) and Microsoft Office
• Exceptional attention to detail with exemplary use of typography, colour and imagery
• Be able to work in a very fast paced ever-changing environment with ease and handle a broad range of projects
• Excellent time-management and organisational skills.
• You will be highly motivated with a can-do attitude, enthusiastic and a natural communicator
• Able to work effectively in a small team or autonomously with minimal management required to meet deadlines in a fast faced environment.

Please email your resume and cover letter to maria.ludden@eckersleys.com.au

Customer Service Position – Kingsgrove, NSW

Eckersley's is seeking a customer service team member to join our Customer Service team at our Kingsgrove office.

Monday to Friday shifts.

Key Responsibilities:

• Answering customer enquiries via phone, email and live chat.
• Identifying and resolving customer issues
• Processing orders and database entry
• Administration

Skills & Experience:

• Experience in the art & craft industry would be preferred but not essential
• Experience in a customer service or customer-facing role preferred
• Accurate and proficient keyboarding skills
• High level of computer skills - MS EXCEL, MS WORD, OUTLOOK
• Excellent interpersonal and communication skills – both oral and written
• Detail-oriented, organised, and able to multi-task efficiently
• Ability to work well both in a team and independently

Please email your resume to customerservice@eckersleys.com.au

Casual warehouse storeperson – St Marys, NSW

Our Warehouse based at St Marys, NSW is seeking Casual warehouse storeperson.

Monday to Friday, morning and night shifts with on-site parking.

Key responsibilities include:

• Picking Orders
• Putting Stock Away
• Administration

The successful applicant must possess:

• storeperson/warehousing experience
• Experience with RF scanners
• Computer skills
• Excellent communications skills
• Accuracy and able to work at a fast and steady pace
• Experience in the art & craft industry would be preferred but not essential

Applicants must submit a resume; include contact phone number and references. Please email your resume to warehouse@eckersleys.com.au

Casual Retail Sales Assistants

We are always looking for staff with sales experience and have a positive 'can-do' attitude. If you are interested in joining our team, please email your expression of interest directly to each store or pop in to chat to our Store Managers about available positions.